We build Brainmox, and look after it
for each business that uses it.
Brainmox is an AI agent and a white-glove service in one. We build the agent in-house, set it up for each client, teach it their work and stay involved, and we keep the number of clients small on purpose.
Most AI tools are great at conversation
and weak at consequence.
Conversation tools are useful, but recurring delegated work also needs durable context, tool access, scheduling, permissions, and a record of what happened.
We built Brainmox around those requirements: a stable agent identity, persistent records, supported tools, multiple channels, and human approval options.
The goal is not to pretend software is a person. It is to make delegated work more continuous, bounded, and reviewable.
We're not trying to be the next general-purpose chatbot. We'd rather serve a small number of professionals well: an agent that knows their work, and people who answer when something needs fixing.
Six things
that matter.
Identity matters.
A professional you work with every day should have a face and a name, not be a blank text field.
Memory matters.
Context shouldn't be copy-pasted into every new session. Your assistant should know you.
Privacy matters.
Your work is yours. Your data should stay isolated, never train shared models, never be sold, and leave an audit trail you can inspect.
Control matters.
Delegated actions need appropriate permissions, approvals, cancellation, and activity records.
Service matters.
Software alone doesn't make an assistant useful. Setup, teaching and fixing are part of the product.
Craft matters.
This is software people will rely on every day. It should feel like craft, not like a tech demo.

Rez Moss
Founder & CEO · CloudAid Inc.
Rez leads Brainmox at CloudAid Inc. He has more than 20 years of hands-on experience building and scaling software and IT systems as a developer, architect, team leader, and founder. Before CloudAid, he launched PBXDom and worked across product, engineering, and business.
Brainmox is in private beta. Brainmox is in private beta. Anyone can join the waitlist; we invite people in small groups, signup requires the single-use code in each invitation, and the team provides guided onboarding for new accounts.
Want to
work with us?
Brainmox is in private beta. Join the waitlist and we'll email you an invitation code when we can onboard you.